Privacy Policy
Welcome to Stepracers ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and safeguard your information when you use the Stepracers mobile application and related services (the "App"). By using the App, you consent to the practices described in this policy.
1. What Data We Collect
When you use Stepracers, we may collect the following information:
- Email address
- Username
- Step count and activity data
- Race participation and performance data
- Device information (device type, operating system, unique device identifiers)
- App usage data and analytics (features used, session duration, app events)
We do not collect sensitive personal data such as biometric identifiers or financial information.
2. How We Use Your Data
We use your information for the following purposes:
- To enable core gameplay features (e.g. step tracking, race participation)
- To maintain your account and personalize your experience
- To send important service-related updates (e.g. race results, performance summaries)
- To communicate with you about new features, game updates, and relevant marketing materials
You can opt out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
3. Data Sharing and Selling
We do not sell, rent, or trade your personal data to third parties.
We may share data with trusted service providers strictly for the operation of the app. These partners are contractually obligated to keep your data secure and process it only on our behalf. Our third-party service providers include:
- Amplitude - Analytics platform that helps us understand how users interact with our app, which features are most used, and how we can improve the user experience. Amplitude may collect device information, app usage patterns, and session data. For more information, see Amplitude's Privacy Policy.
- Sentry - Error tracking service that helps us identify and fix bugs and crashes in the app. For more information, see Sentry's Privacy Policy.
- Expo - Mobile app development and push notification platform. For more information, see Expo's Privacy Policy.
- Stream - Real-time chat infrastructure for race chat features. For more information, see Stream's Privacy Policy.
4. Data Storage and Security
Your data is securely stored using industry-standard security protocols. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Analytics and Tracking
We use analytics tools to help us understand how our app is used and to improve our services. Specifically, we use Amplitude to collect information about:
- Which features you use and how often
- App performance and crash data
- Session duration and frequency
- Device type and operating system version
- General usage patterns and user flows
This data is collected in an aggregated or pseudonymized form and is used solely to improve the app experience. We do not use this data to personally identify you or to track you across other apps or websites.
Your Choices: You may be able to limit analytics data collection through your device settings. On iOS, you can enable "Limit Ad Tracking" in your privacy settings. On Android, you can opt out of personalized ads in your Google settings. Please note that opting out may not completely prevent analytics collection but will limit the data associated with your device.
6. International Users
Our services are available globally. Your data may be transferred and stored outside your country of residence, including countries that may not have the same level of data protection laws as in the EU. In such cases, we ensure appropriate safeguards are in place in accordance with applicable laws (e.g., Standard Contractual Clauses under GDPR).
7. Your Rights
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- The right to access the personal data we hold about you
- The right to correct inaccuracies in your data
- The right to delete your data
- The right to object to or restrict processing
- The right to data portability
To exercise your rights or delete your account, please contact us at stepracers@gmail.com.
8. Children's Privacy
Stepracers is not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this policy from time to time. If we make material changes, we will notify you through the app or via email. Your continued use of the app after such updates constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: stepracers@gmail.com
App Name: Stepracers